Nadia Nadeau

Nadia Nadeau is a Senior Manager and Product Owner at Charter Communications, where she leads the strategy and delivery of large-scale digital customer experiences across chat and asynchronous messaging platforms. She partners closely with cross-functional technology, operations, and data teams to drive adoption, improve customer outcomes, and advance responsible AI-powered service solutions.

With a background in digital transformation, customer experience optimization, and people leadership, Nadia is passionate about building scalable systems that balance innovation with operational reality. She is equally committed to developing talent, fostering inclusive leadership, and creating spaces where women can grow, connect, and lead in technology-driven organizations.

As Membership Chair for WICT New England, Nadia is focused on strengthening member engagement, expanding access to leadership development opportunities, and cultivating a connected, supportive community for women across media, entertainment, and technology.